Terms and Conditions

Last Updated: May 1, 2024

1. Introduction

These Terms and Conditions ("Terms") govern your use of the Soev website (soev.io) and services provided by Solar Evo Ltd ("Soev", "we", "our", or "us"). By accessing our website or using our services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the website or use our services.

2. Services

Soev provides solar panel installation and related services for commercial properties in the UK. Our services include but are not limited to:

  • Solar panel installation
  • Battery storage solutions
  • Financing options for solar installations
  • Maintenance and support services
  • Consultancy services related to solar energy

The specific details, scope, and pricing of services will be outlined in individual agreements with clients.

3. Website Use

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, personal information may be stored by us for use by third parties as outlined in our Privacy Policy.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

4. Intellectual Property

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

5. Limitations of Liability

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

We shall not be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the service
  • Any conduct or content of any third party on the service
  • Any content obtained from the service
  • Unauthorized access, use or alteration of your transmissions or content

6. Installation and Product Warranties

Soev provides warranties for our solar installations and products as specified in individual client agreements. These warranties are subject to proper use, maintenance, and conditions outlined in the warranty documentation.

Our standard solar panel installations come with a 25-year performance warranty, subject to terms and conditions specified in the warranty documentation provided upon installation.

7. Payment Terms

Payment terms for our services will be outlined in individual client agreements. We offer various financing options, including zero money down plans, subject to eligibility and approval.

All prices quoted are exclusive of VAT unless otherwise stated. Payment schedules and methods will be specified in client agreements.

8. Cancellation and Refunds

Cancellation policies and refund terms will be specified in individual client agreements. In general, cancellation fees may apply depending on the stage of the project and resources already committed.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the service.

11. Contact Us

If you have any questions about these Terms, please contact us:

  • By email: hello@soev.io
  • By phone: +44 24 7718 0062
  • By mail: Solar Evo Ltd, 5-6 Kensington, Cockton Hill Road, Bishop Auckland, United Kingdom, DL14 6HX